SUPPORT

Need More Information?

Feel free to talk to us instantly through the Live Chat in the bottom right of your screen or call 800.355.5668 to speak to a representative

LOCAL OFFICE

1415 S. Martin Luther King Jr. Ave. Salisbury, NC 28144

Hours : Monday – Friday: 9 AM – 5 PM
Customer Care (24/7/365): 800.355.5668
Services Available:
• General Inquiries
• Bill Pay (credit card only)
• Service Orders
• Installation Appointment Scheduling
• Equipment Returns/Swaps

FISION EXPERIENCE CENTER

114 S. Main St.
Salisbury, NC 28144

Hours : Monday – Friday: 9 AM – 5 PM 

Services Available
Residential Sales Specialists and Customer Service representatives are available for:
• Product Demonstrations
• General Inquiries
• Bill Pay (all forms of payment accepted)
• Service Orders
• Installation Appointment Scheduling
• Equipment Returns/Swaps

Ways to Pay Your Bill

Online Payment

Make a one-time online payment by logging in to your MY HOTWIRE online account via our website, www.gethotwired.com/my-account
and clicking the red PAY NOW button.

Auto-Payment

Sign up for one of our Auto-Pay options and never worry about a late payment again! Login to your My Hotwire online account to sign up.

Local Office

Pay your bill at our local office:
Monday – Friday, 9:00 AM – 5:00 PM
1415 S Martin Luther King Jr. Ave
Salisbury, NC 28144

Mail A Check or Money Order

You must write your account number on the payment. Do NOT mail cash. Hotwire Communications, LTD PO Box 600138Raleigh, NC 27675

CONTACT US